Neighbourhood Response

The majority of our police officers and staff work in our neighbourhood response teams. They are stationed in every major town in the five unitary authority areas we serve.

Officers who work on response teams attend the most urgent calls for police service throughout Gwent, and work on shifts, 24/7.

In addition we have 21 neighbourhood policing teams. Neighbourhood police officers  will more often deal with issues like complaints about anti social behaviour. In addition, we have nearly 300 community support officers who form part of the neighbourhood policing teams working  with partners to address  community issues.

Our neighbourhood response teams are run by local sergeants and inspectors, with overall control by Chief Inspectors. They  are on duty 24-hours a day to respond to critical incidents and firearm incidents.

At least one Chief Inspector is on duty in this role at any one time. They are based at HQ in Croesyceiliog and are mobilised across the Force area in accordance with demand.

The Silver commanders are responsible for

- Taking command of critical incidents and firearms incidents.
- Managing the Force's resources effectively, in conjunction with the Force Control Room and local supervisors.
- Monitoring Force-wide availability of resources.

You can select an area of the map to link to the details of the Neighbourhood Teams and Wards in your area: