Investigations Framework

With more than 55,000 crimes reported every year in Gwent, our investigators are using an Investigations Framework to focus on crimes which cause the most harm.

The Investigations Framework is a decision making guide to assist officers and staff when investigating crimes to ensure that they provide a proportionate response whilst still delivering the best possible service to the public.

Officers and staff are assessing each crime individually and making decisions based upon a range of factors, with a focus on protecting the most vulnerable.

The Investigations Framework acknowledges that we should not investigate everything. We have to make choices about where we direct our efforts, prioritising the crimes that cause the greatest threat, harm and risk to victims and the communities. The Investigations Framework is not a Policy, nor are decisions driven by crime types. 

Professional judgement is essential, with each case decided on its merits and all factors considered. The framework provides a clear set of principles on which to make decisions about investigations, open and transparent discussions with the victim of the crime are a key part.

The framework will be utilised by staff working within First Point of Contact (FPOC) and Officers within Local Policing Areas. It is vital that we make good, early decisions about what crimes should be investigated. These decisions will be transparent and the rationale for a decision will be documented.  

We will work in collaboration with victims of crime to understand their views and make sure their wishes are central to the decision making process. 

Any dissatisfaction received is reviewed on a monthly basis and assists with future decisions. To date the public have been very supportive and there have been no complaints directly related to the application of the Investigative framework.  

Where it is proportionate and in the public interest, we will:

  • Investigate all serious crimes that are reported to us
  • Investigate all crimes where there is vulnerability
  • Investigate all crimes where there is a significant threat harm or risk

When crimes are less serious we will prioritise those crimes in which:

  • Victims and witnesses are vulnerable
  • Offenders are dangerous or prolific
  • The crime is part of a series or an identified local problem
  • There is a named or readily identifiable suspect

Our framework aims to:

  • Improve the quality of decision making and provide a proportionate response to the crimes that will be investigated. This will be in line with vulnerability, threat, risk and harm.
  • More efficiently utilise resources and expertise across Gwent Policewhen investigating crime
  • Increase the proportion of investigations conducted in relation to vulnerable victims
  • Increase the autonomy of investigators to make decisions and record their rationale in a structured way.