Police Staff

Policing is not just a job for police officers. It requires a large multi-disciplined team working together and making best use of the skills and resources available. In fact, a large proportion of our workforce is made up of both uniformed and non-uniformed staff roles. These roles play a crucial part in supporting frontline policing.

Whether you're interested in a public-facing role or playing your part behind the scenes, there are a number of potential career options in a range of professional, technical and administrative roles across the following departments and many more:

  • Estates and Facilities Services
  • Corporate Communications 
  • Scientific Support Unit (including forensics)
  • Legal Services
  • Local Area Policing (Local Policing, Operational Support and Protective Services)
  • Custody Criminal Justice & Data Management
  • Finance
  • People Services (Human Resources, Learning & Development, Talent Management and Occupational Health)
  • Procurement
  • Professional Standards
  • Strategy, Performance and Change (Analysis and Research)

We welcome applications from people of all different backgrounds, cultures, religions, ages, gender and sexual orientation. However, there are some eligibility conditions that all applicants will need to meet, so you need to check that you meet our requirements before submitting an application:

  • You need to be 16 or over to apply.
  • Applicants should be British Citizens, or passport holders from a full EU Member State. You can also apply if you're a Commonwealth citizen or foreign national who is resident in the UK with indefinite leave to remain.
  • You must have lived in the UK for three continuous years, immediately prior to application. 
  • If you have a criminal record, this doesn't mean you're automatically ineligible; it depends on the nature of your conviction. Please declare any caution or conviction on your application form, failure to do so will result in failing vetting due to integrity issues.
  • If you are struggling with debt, you may still be able to apply. You just need to supply us with evidence of your ability to manage your debts successfully. However, if you have any outstanding County Court Judgments or you are an un-discharged bankrupt, then you are automatically ineligible.
  • Tattoos which are offensive, garish, prominent or numerous are not acceptable. Please supply photos and measurements of any tattoos along with your application.

When you join Gwent Police, we'll make a wide range of benefits available to you:

  • Annual Leave
    • For an administration role annual leave starts at 23 days, and rises to 28 days, dependent on your length of service. In higher graded roles the annual leave allowance is increased.
  • Bank Holidays
    • Gwent Police allows leave for eight statutory public/bank holidays, pre-determined by the UK Government, as follows:
      •  New Year's Day                     
      • Good Friday                           
      • Easter Monday                      
      • May Day                                 
      • Spring Bank Holiday  
      • August Bank Holiday
      • Christmas Day                       
      • Boxing Day                        
    • Part-time employees have bank holidays on a pro-rata basis.
  • Cycle to Work Scheme
    • The Cycle to Work Scheme enables you to obtain a bike and/or cycling accessories to use for riding to work whilst making tax and National Insurance savings. You rent your chosen bike and cycling equipment through salary sacrifice from Gwent Police.
  • Equality and Diversity
    • Our Equality and diversity objectives are enforced through an established Equality and Diversity Board. This demonstrates our commitment to ensuring we consistently treat our colleagues and public with fairness, dignity and respect.
  • Health and Well-Being Strategy
    • We offer an Occupational Health and Welfare Unit to help maintain both your physical and psychosocial health while you are at work. The service is totally confidential and also includes a counselling service. We also have a wellbeing department that promotes health through force wide initiatives, helps identify trends in workforce wellbeing to put in proactive strategies and support a healthy happy workforce.
  • Maternity Leave/Adoption Leave
    • We have a full occupational Maternity Leave policy available to all employees of Gwent Police. 52 weeks maternity in total, 18 weeks full pay, 21 weeks Statutory Maternity Pay, 13 weeks no pay. This is subject to length of service. We also offer an Adoption Leave policy.
  • Pension Scheme
    • Employees can join the Local Government Pension Scheme; this is a contributory pension scheme.
  • Probationary Period
    • The majority of Police Staff posts are subject to a six month probationary period, some specialist posts will require a longer probationary period.
  • Support and advice from our Staff Associations
    • Many associations including, Female Police Association, LGBT Network, Black Police Association, Christian Police Association, Ability Support Network, Police Federation, Unison.
  • Trade Union
    • The recognised trade Union for Gwent Police is Unison.
  • Training, development and promotion opportunities
    • Within an organisation, which values continued professional development.
  • Work Life Balance/Flexible working
    • Gwent Police realises the importance of a work life balance and has good policies for maternity/paternity, shared parental leave, time off for dependents, voluntary reduction in working hours, right to request to work flexibility and job share.
  • Working Hours
    • Depending on the role you are applying for, there will be various working hours. Some roles such as Force Communication Suite will be on a fixed shift pattern, whilst many office roles (up until Principal Officer posts) have the benefit of FLEXI-time working and Agile working. *Flexibility is dependant on the role
  • Additional Benefits
    • For Gwent Police staff, there are several discounted gym memberships at various locations across Gwent, as well as restaurant and takeaway discounts.

Application Form

  • To pass this stage, you'll need to fill out a competency-based application form.
  • If you pass the basic eligibility criteria, we'll assess your answers to the competency-based questions (detailed on the role profile).
  • Please be aware if you are applying for a role graded 5 or lower (this will be stated on the advert) you will only be required to evidence a minimum criteria (usually Attainments, Knowledge and Experience, although exact details will be confirmed on the role profile).
  • Try to answer the questions as carefully and as fully as you can.
  • Please also be mindful of your spelling and grammar.

Assessment Centre (if applying for Communication Suite role)

  • If applying for the role of Communication Suite Operator you will be required to pass an assessment centre session prior to being invited to interview.
    • The assessment centre will start with an activity that is designed to be an ice breaker - it will not contribute to the marks but is designed to introduce and relax candidates and staff.  Following the ice breaker, you will be expected to complete four different assessment activities, each of which will be fully explained to you at the time. 
    • The first assessment has been designed to test your ability to extract and record relevant information from simulated telephone calls.
    • The second assessment tests your thought logic process.  You will need to assess situations and use your judgement to measure the situation against set criteria.
    • The third is a test of your ability to multi-task, where you will be expected to listen to information, picking out the relevant parts whilst at the same time recording it accurately and working out the correct place to record it.
    • The fourth is a test of your listening and keyboard skills during which you will be listening to a transcript that you will be required to type at approximately 30 words per minute.  Spelling mistakes will be penalised in this activity.

Competency Based Interview

  • This will be a competency based interview in line with the advertised competencies relevant to the role (detailed in the role profile), in addition this may include some questions designed to find out about your skills and attributes.

Pre-Appointment Checks

  • Following interview you will need to provide a three-year reference history and pass through a thorough security vetting process. In addition, for some roles, you may be required to attend drugs and biometric appointment (this forms an enhanced vetting process) and a Health Check appointment, to ensure any reasonable adjustments are recommended and arranged prior to appointment.

Successful Appointment

  • Once you have completed all pre-employment checks, we will liaise with you and the department to arrange a suitable start date, and provide and Offer Letter and Terms and Conditions applicable to the role.