Hotel Training Package

What to look out for

Adult guests who appear secretive about their visit or trying to conceal that they are with a young person
Adult guests refusing to leave credit card imprint and paying cash
Adult guests requesting a room that is isolated
Numerous adults and young people coming to the hotel who do not appear to have a reason for being there or high levels of visitors to a guest room
Guests who move in and out of the premises regularly at unusual hours
Guests arriving and asking for a specific room number without knowing the name of the person who the room is booked under
Adult guests who don’t want their room cleaned or visited

DON’T IGNORE YOUR GUT FEELING THAT SOMETHING IS NOT RIGHT.

SAY SOMETHING IF YOU SEE SOMETHING.