Be aware: Scam callers in Gwent

On Thursday 8th August 2019, we received reports of residents receiving telephone calls from people claiming to be from a Metropolitan Police "Serious Fraud Unit".

The callers attempted to find out financial information before stating that the residents were in possession of counterfeit currency. A courier was then sent to collect the ‘counterfeit’ money at approximately 6pm on later that evening.

Officers would like to speak to the men pictured in the CCTV images as we believe they may be able to help us with our enquiries.

If you have any information then please contact Gwent Police on 101, quoting log 255 of 10/8/19. You can also send a direct message to our Gwent Police Facebook or Twitter social media pages or alternatively, you can call Crimestoppers anonymously on 0800 555 111.

Officers would like to emphasise that the police will never call you to ask you to verify your personal bank details or financial details by phone and we would never seize counterfeit money from you using a courier service.

Here’s our advice to keep yourself and your belongings safe;

  • If you get a call which you think might be a scam; Hang up.
  • If you need to verify with the police or another organisation that a call isn’t a scam, make sure you do before you give out any financial information or personal details. Always make sure you do not use the telephone number the caller gives you to verify whether they are genuine; use a number from a trusted organisation.
  • Call your bank back to check, but wait five minutes; fraudsters may stay on the line after you hang up. Alternatively, use a different line altogether to call your bank.
  • Never give out your personal details unless you are entirely satisfied that is for a genuine purpose. If you’re unsure, you can contact a friend or relative for advice – genuine callers will not mind waiting for you to check they are genuine.

If you’ve given your bank details over the phone or handed your card or cash to a courier and you think you’ve been involved in a scam, call your bank straight away. You can also contact Action Fraud by calling 0300 123 2040.