2021/24699 - Anti-social behaviour

REQUEST

How many phone calls and online contacts did your police force receive about anti-social behaviour from 1^st October 2020 to 30^th September 2021?   Please provide separate figures for phone calls and online contacts.

Of these (giving answers for phone and online contacts):

 

1. How many led to no action (no action means none of the actions in points b to e in the list below were taken)?
2. How many were resolved at the time of contact by a call handler, or online at the time of contact by a member of staff on Live Chat?
3. How many led to an officer being dispatched?
4. How many led to an officer or other staff member making contact with the complainant after the call or contact, but not visiting in person?
5. How many were referred to another agency such as a local authority or housing association (either by the police making the referral, or advising the complainant to make contact with the other agency themselves)?

 

If it is helpful, please feel to use this table:

 

	Phone calls	Online contacts
Total number of contacts about ASB from 1st October 2020 to 30th September 2021
How many resulted in no action (where no actions in rows below taken)?
How many were resolved at the time of the call or contact by a call handler or person monitoring web chat?
How many led to an officer being dispatched?
How many led to an officer or member of staff contacting the complainant after the call or online contact?
How many led to advice to contact another agency about their complaint?

RESPONSE