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2022/25356 - Facilities Management

REQUEST

 

Further to the original Facilities Management request, the contract below has expired. Please provide the current status.

Lift

Otis

I would like the organisation to review my freedom of information request below, that’s focused around contract data for services around facilities management.

 

  1. Office and building cleaning – Service contract that is focused around office, commercial and building cleaning services.

 

  1. Lift service and maintenance – Service contract for lift service and maintenance.

 

  1. Food – Service contract that is focused around catering services.

 

  1. General waste services contracts – The organisation’s primary general waste service contract.

 

  1. Laundry services where clothes and linen can be washed and ironed.

 

 

Contract profile questionnaire for each type of contract:

 

  1. Supplier/Provider of the services
  2. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

 

  1. The number of sites the contract covers

 

  1. The start date of the contract

 

  1. The end date of the contract

 

  1. The duration of the contract, please include information on any extensions period.

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

 

 

RESPONSE

 

Office and Building Cleaning - SOLO

  1. Supplier/Provider of the services

 

Solo Service Group

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

Below is a summary of spends for the cleaning contract from 2019- Sep 2022

 

 

 

 

 

 

 

Year of Contract

 

 

 

 

 

 

 

2019

2020

2021

2022

Grand Total

 

Total Spend

  665,959.87

  854,414.27

  921,200.37

  385,057.46

  4,020,834.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

 

The services Solo provides include building cleaning, grounds maintenance (minor tasks), non-specialist pest control and window cleaning.

 

Solo are responsible for carrying out planned periodic building cleaning work throughout all Gwent Police assets including offices, conference, lecture, training, gyms, recreational, vehicle, custody, storage, plant, SARC and medical facilities. These tasks include surface cleaning, disinfection, shower cleaning, toilet cleaning, hard floor cleaning, carpet cleaning and upholstered chair cleaning.

 

Other tasks include:

Bin emptying of general, recycled, confidential waste and transportation of these wastes to the required drop off points.

Minor gritting activities of paths during cold weather.

Cleaning of external windows and PV Solar panel cleaning.

 

Most of these activities are carried out between 05:00 to 20:00 however as Gwent Police operates 24hrs a day 365 days a year there are times when additional cleaning services are required to meet the business needs and to enable this requirement to be fulfilled Solo operate a 24hr help desk which receives and manages urgent and emergency requests

 

 

  1. The number of sites the contract covers

 

Solo have been awarded the contract for Cleaning and associated activities mentioned above for the entire Gwent Police Estate (currently 42 assets in total).

 

5/6/7.      The start, end date, duration and extensions of the contract

Start 01/10/2019 - 30/09/2023 No Extensions

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Kieran McHugh Head of Estates and Facilities [email protected]

Lift Service and Maintenance

Monmouthshire Council are responsible for managing the contract for the inspection and maintenance activities carried out on the passenger and goods service lifts.

 

  1. Supplier/Provider of the services

Monmouth Council/currently OTIS but the contract is going through renewal estimated completion dates 1st Nov or 1st Dec

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

 

Not yet awarded, under tender analysis.

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

 

Inspection/maintenance of passenger and goods lifts and 24/7 breakdown coverage.

 

  1. The number of sites the contract covers

Thirteen Gwent Police sites included in the contract.

 

  1. The start date of the contract

 

1st November or 1st December 2022.

 

5/6/7.      The start, end date, duration and extensions of the contract:

 

Final analysis & recommendations will be submitted by Friday 30th September, with a view to award and mobilisation either 1st Nov or 1st Dec 2022, dependent on successful contractor.

Initial period will be for 3 years, with performance option of 2 x 12 month extension periods.

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Steve Harris Monmouthshire Council - [email protected], clerk of works, 01633 644405

 

Food – Catering Service Contract

 

  1. Supplier/Provider of the services

CELTIC Catering.

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

No Spend by Gwent Police - staff and food supplied by CELTIC catering.

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

 

CELTIC Catering are contracted to undertake Hospitality Catering Services at the HQ Gwent building including the following:

 

  • Hot breakfast options
  • Lighter breakfast options
  • Hot lunch options
  • Lighter lunch option e.g., Soup or jacket potatoes
  • Salad and Fruit options
  • Paninis, sandwiches Baguettes etc

 

 

  1. The number of sites the contract covers

One – HQ Gwent.

 

5/6/7.      The start, end date, duration and extensions of the contract

Pilot Project in place contract start date 3rd August 2022 end date 2nd August 2023

Current contract has an option of a 6-month extension.

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Kieran McHugh Head of Estates and Facilities [email protected]

 

 

Food Catering contract - Additional Events Catering

 

  1. Supplier/Provider of the services

 

Bwyd Da Catering.

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

 

£11,000.

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

 

Provision of catering services for planned events this includes pre preparing food off site and delivery to the designated venue.

 

  1. The number of sites the contract covers

 

Bwyd Da Catering can be called to attend any Gwent Police asset or function although 90% of the services they carry out are at the HQ Gwent building for corporate functions and passing out parades.

 

5/6/7.      The start, end date, duration and extensions of the contract

Start 10/11/2021 – End 09/12/2024 – With option of extension to 09/12/2025.

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Kieran McHugh Head of Estates and Facilities [email protected]

 

General Waste Services

 

 

  1. Supplier/Provider of the services

Biffa Waste Services LTD.

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

 

Spend for Financial Year 21/22 was £66,515.57

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

Biffa Waste Services LTD are awarded the Waste services contract for Gwent Police and South Wales Police Forces for the following waste collection services:

  • Residual Waste and Recycling – Including Food, Tins, cans, plastic, glass, cardboard, newspaper/magazines, juice cartons, tetrapaks, non-confidential waste.
  • Skip Hire – Mainly AD hoc and upon request however there are a small number of sites that have a ‘fixed’ skip which will always remain on site and is exchanged when full upon request.
  • Metal Waste - To include but not limited to: Brass, aluminium, steel, bicycles, engines, furniture, filing cabinets, fragments of cut firearms and miscellaneous metal waste which could include large items such as safes.

 

 

  1. The number of sites the contract covers

33 Sites included in the contract –

Alway, Bargoed, Bedwas, Blackwood, Blaina, Brynmawr, Caerleon, Caerphilly, Caldicot, Chepstow, Cwmbran, Ebbw Vale, Garndiffaith, GPOF, HQ Gwent, Llanbradach, Lantarnam OCC Health, Magor, Maindee, Mamhilad, Monmouth, New Inn, Tredegar, Pill, Pontypool, Rhymney, Risca, Rogerstone, Tredegar and Ystrad Mynach

 

5/6/7.      The start, end date, duration and extensions of the contract

 

Start 01/04/2022 - End 31/03/2029 No extension.

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

Kieran McHugh Head of Estates and Facilities [email protected]

 

Laundry Services

 

  1. Supplier/Provider of the services

Elis UK.

 

  1. Total Annual Spend – The spend should only relate to each of the service contracts listed above.

Spend for Financial Year 21/22 - £11,565.80

 

  1. A description of the services provided under this contract please includes information if other services are included under the same contract.

The Laundry services Elis provide include the collection and delivery of Custody blankets, anti-rip tops, anti-rip bottoms, anti-rip blankets, hand towels, bath towels, tea towels, bed sheets, duvet covers, table clothes and wrist guards from all locations within Gwent Police.

 

  1. The number of sites the contract covers

 

Elis have been awarded the contract for the laundry services mentioned above for the entire Gwent Police Estate (currently 42 assets in total) but most of the services they provide are carried out on items taken from Ystrad Mynach and Newport Central.

 

5/6/7.     The start, end date, duration and extensions of the contract

Start 01/12/2018 - End 30/11/2022 – no extension Option in the contract.

 

  1. Who within the organisation is responsible for each of these contracts? name, Job Title, contact number and email address.

David Broadway Head of Criminal Justice [email protected] /Kieran McHugh Head of Estates and Facilities [email protected]