2023/26656 Fraudulent email and phone number spoofing

REQUEST

I am writing to request information under the Freedom of Information Act 2000 on phone number and email spoofing in Blaenau Gwent, Caerphilly, Monmouthshire, Newport, and Torfaen.
Request 1
1. How many reports you have received of people having their phone numbers fraudulently spoofed by companies in the past three years?
2. How many reports you have had of people receiving cold calls from spoofed numbers in the past three years?
3. How many of these reports have been investigated?
4. How many have resulted in a conviction?
Request 2
1. How many reports you have received of people having their emails fraudulently spoofed by companies in the past three years?
2. How many reports you have had of people receiving email messages with forged sender addresses in the past three years?
3. How many of these reports have been investigated?
4. How many have resulted in a conviction?

RESPONSE