2025/28660 Mobile, Voice & Data Services

REQUEST

I am writing to request information under the Freedom of Information Act 2000 regarding the Mobile, Voice & Data services currently in place at Gwent Police.

I would be grateful if you could provide the following information:

1. Current Mobile, Voice & Data Services

*           Total number of active SIMs.

*           Description of current tariffs/allowances.

*           Name of the current service provider(s).

2. Requirements for the Next Contract

*           Planned budget.

*           Contract length.

*           Estimated total number of SIMs (Voice & Data, and Data-only).

*           Distribution of SIMs across networks (e.g. 50 on Vodafone, 100 on EE, etc.).

*           Description of required UK tariffs/allowances, and EU & Rest of World (RoW) roaming bundles.

*           Total number of Mobile Device Management (MDM) licences.

*           Total number of Mobile Lifecycle Management subscriptions.

*           Total number and types of Microsoft 365 licences.

*           Total fund for mobile devices.

3. Managed IT Services

*           Are all your IT & Telecoms services managed in-house or is anything outsourced?

*           If outsourced, who do you use?

*           Is this contract managed by the same officer at Gwent Police?

4. Contract Review

*           Date of the next review for the Mobile, Voice & Data services contract.

5. Responsible Officer(s)

*           Name and contact details of the officer(s) responsible for the contract review at Gwent Police.

RESPONSE