2025/28699 - Computer-Aided Dispatch (CAD)

REQUEST

Computer-Aided Dispatch

1) Please specify the name and version of the computer-Aided Dispatch (CAD) software currently deployed and actively utilised by your force.

2) Does the aforementioned CAD software incorporate functionality designed to identify the closest available unit to an incident location?

3) If such functionality exists, is it actively deployed and routinely utilised by your force in dispatch operations?

4) If such functionality exists, is your force aware of the methodology employed to calculate unit proximity (e.g., straight-line distance, travel distance, estimated travel time, or other algorithms)? Please specify the calculation method if known.

Response Officers

5) As of the most recent figures available, please specify the total Full-Time Equivalent (FTE) number of warranted police officers within your force. Additionally, please provide the effective date of these figures.

6) From the total number of warranted police officers specified in response to Question 5, please delineate the number of officers whose primary designated operational role is responding to emergency calls for service (commonly referred to as 'response officers').

7) With respect to the 'response officers' identified in response to Question 6, please provide the average number of such officers typically on duty at any given time. If disaggregated data is available for specific operational timeframes (e.g., peak demand periods, night shifts), kindly provide this breakdown.

RESPONSE